COVID-19 Response and Student Information

The REALTOR® Academy is currently offering a full schedule of courses offered via Live Online format.  All regularly scheduled pre-license, continuing education and certification courses are available through technology so you can participate from the comfort of your home. (See policies regarding Live Online courses below.)

Since the onset of COVID-19, the REALTOR® Academy has been closely monitoring recommendations and mandates form government officials as well as the Center for Disease Control (CDC).  Though we had tentatively planned on having our campus reopen for in-person classes on September 1, recommendations and mandates from government officials are indicating our original plan to reopen will likely change.

This continues to be a very fluid situation, but as always, the safety, health, and well-being of our students is of the utmost importance to us. We will remain vigilant as the situation evolves and we will maintain regular communication with you via the REALTOR® Academy and San Antonio Board of REALTORS® website, email, and social media.

Advising Services – Advising will be available virtually by appointment, over the phone, and by email. On-campus advising will remain closed to students.

Textbook Pickup – Students arriving on-campus for curbside textbook pickup will be asked to park in designated parking spots outside of the school. Signage will be provided with the number to call upon arrival.

Traditional Online Course Offerings – We offer a full schedule of online courses. See the courses here.

Curbside Business Limitations – Curbside business will be limited to textbook pickup. No payments will be accepted on-site, and all transactions will need to be completed over the phone or online before arriving on campus

Live Online Course Offerings – We will continue to offer a full schedule of Live Online courses. View the schedule here.

Policies: In addition to REALTOR® Academy CE Course Policies, the following policies apply to Live-Online (Virtual) courses.

• Login/check-in for class begins 20 minutes before the start time and ends once the class has begun.
• Students must be logged in and their identification verified BEFORE the stated class start time. For example, checking in at 9 a.m. for a class that begins at 9 a.m. may result in a refusal of services.
• Students’ faces must be visible on camera AT ALL TIMES during the course to receive credit.
• If for some reason you lose connection, log back into the class as soon as possible. If the instructor is disconnected, please remain in the class and allow them to log back in.
• The virtual class environment should be treated the same as an in-person class. Students may not take phone calls, conduct business, drive or be a passenger in a vehicle, attend other meetings or similar activities. Students must be active in the class and provide their full attention to the course. INSTRUCTORS will provide time for breaks and lunch (if applicable). During the provided times, students may take care of calls, emails, etc. Note: Do NOT log out at any time during class.
• Students may not “step away” from the camera for any reason during the course without communicating with the instructor. If an emergency arises, please use the “CHAT” feature to privately notify the instructor or staff of your situation.
• Students are responsible for their performance of their own technology including audio volume, video clarity, and reliable internet connection. We will use the ZOOM platform. For more information about ZOOM please check the website at www.zoom.us. Video, audio, and internet access are all need to successfully “ATTEND” class.
• Your camera must remain stable and UNREMOVED during the course broadcast. Excessive camera movement is distracting and may result in a student’s removal from the class at the instructor’s discretion.
• Students will be responsible for completing an evaluation and returning the document with 24 hours to the REALTOR® Academy.
• Failure to adhere to these policies and/or the Texas Real Estate Commission (TREC) rules pertaining to education may result in removal from the course, CE credit not reported to TREC, and non-refundable tuition.